Tracking information isn't available

Below are some reasons why your tracking information is not available:

• The first package scan is sometimes upon arrival at a regional carrier hub near the package destination. This is common place when shipping volume is higher than usual and packages are processed in large quantities. Before the first scan, the carrier may not show receipt of the package.
• The first package scan sometimes is not available until delivery.
• Some shipments, i.e. international shipping, are not trackable.